Wednesday, October 12, 2011
Ethics and Behavior
I worked at Motel 6 for the 2008 summer. Money had rarely been missing from my cash register whenever shifts changed hands. Cash registers were set to always start at $350.00 if everything was accurate. on this particular night i checked in a customer for three nights and gave him the wrong amount of change back essentially charging him for one night instead of three basically. I left work that thinking my manager would figure it out by the time i returned to work the next night. Upon arriving at work the next day my manager called me into the office to ask about the cash register being short close to $180.00, immediately i responded with the obvious answer i didn't take any money from the register and that to my knowledge i did everything according to procedure. I was sent home because my manager believed that had took the money without even as much as investigation into the matter i have never had my ethics had never been in question as much as it was then to make matters wore my uncle was the district manager and so he was contacted because i was written up. He called me into work a day later and went over the nights events and what i remember about it after explaining everything he went over the papers and realized where i made my mistake which was giving the customer to much cash back during the transaction. Thankfully the customer also realized the mistake and returned the excess change he received. Outside of the fact that my uncle helped raise me, if it wasn't for his professional ethics and the morale's of the customer i wouldn't have been able to keep my job
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close call but mistakes happen my young grasshopper
ReplyDeleteNice post. I think your manager didn't do a good job from the beginning: "because my manager believed that had took the money without even as much as investigation into the matter"...being a manager includes a lot of tasks and it was his responsibility to investigate the situation thoroughly, not your uncle.
ReplyDeleteAccepting a post that has cash transactions will undoubtedly test you ethically and morally. And some of those situations may not even put you at fault as you have written.
ReplyDeleteCongrats on getting the situation under control. I assume it was hectic to go through
ReplyDelete